Conversion rate optimization agency
microsoft combinator
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App СЃhurn optimization

microsoftcombinator

Buy conversion rates the same as you buy traffic

The majority of CRO companies don't promise any guarantees on results in reducing app churn and simply charge a fixed monthly rate without any growth commitments.

We conduct preliminary quantitative analytics before we make an offer so that we can forecast a specific percentage of churn decrease that we guarantee by an agreed date.

For instance, we could guarantee to reduce total churn by 12% in 4 months.

In case of not delivering by the deadline, which happens in 4-7% of projects, we do more experiments for FREE until we achieve the promised growth.

Sounds fair? This estimation of guaranteed improvement is based on our experience of conversion optimization on 28 million monthly users of our clients in app and understanding of churn benchmarks.

How do we optimize app churn?

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Experience reducing app churn

We have delivered approximately 513 A/B tests for 45 app CRO projects and a lot of them needed to decrease churn. Let us send you the similar business model case studies for the same market.

There are three major elements to weigh up when you examine the expertise of a CRO agency.

Ask them about the experience with:

  1. process
  2. apps
  3. industry.

Most conversion rate optimization agencies claim to have CRO process expertise and preach the same story of their capability in UX research and A/B testing.

And you should have some hard skills to judge the depth of these skills during the pre-sale stage, which could be hard to do.

What do you do if you can't do a competence assessment on data engineering experimentation? In this case you can look at their experience in the same business model, as any app has similar problems and optimization methodologies.

Isn't it great when a conversion optimization firm has already carried out the same research on millions of users and gained data on how to reduce churn? However, each business model has completely unique tech and analytics stacks that require different skills, methodologies and mindsets.

And if you hire a contractor for their expertise, you don t expect the agency to learn everything on the job or find them hastily hiring freelancers to fill in skill shortages, right? Not least of all is industry expertise, which is mostly about understanding particular user requirements.

And that's the main focus of the research if the CRO agency already has the business model experience.

So it's clearly a clear benefit if the contractor has that, but it dramatically narrows the pool of contractors that have all three components (process, App, and industry experience).

However, if the CRO agency has optimized 327 clients as we have, then they most likely have success stories in a similar market to you.

And even if it's from a different business model it could be even more helpful as it can uncover fresh churn tactics that your competitors may be not have yet.

1. 23-34% experiment success rate with at least 1-5% total revenue growth, achieved based on a unique methodology combining quantitative and qualitative research.
2. Trusted to manage A/B/n tests on 179 million monthly users.
3. World-class A/B testing analytics.

What is a average app churn?

The initial step of app CRO process is to find the most critical leak in the funnel. Even if you've done advanced funnel analytics, cohorts, and quantitative user journey research, how do you know that your current churn needs to be optimized? Obviously the vital factor is to obtain trustworthy and recent statistics on app churn benchmarks in your market. Ask forbusiness model metric benchmarks and a consultation on strategies to optimize it.

 

Frequently asked questions

  • How to create an effective churn optimization strategy?

    After growing a number of app optimization projects, we understood that there is no “one-size fits all” list of top-performing processes to improve churn. The ”secret sauce” is in the level of execution of data analytics and UX research that results in conclusions on the top-priority drop off. The most effective best practices for churn optimization are most likely already used by competitors and already don't result in significant additional growth. And the value of a CRO agency is to be on the cutting edge of strategies, using experience from other markets that are not currently well-known by the competition.

  • What is the pricing of churn CRO services?

    This depends on the amount of of monthly users, user flows and the amount of transactions to calculate the number of a/b tests, the needed results and the difficulty of delivering that.

  • What happens if the forecasted churn decrease is not delivered?

    We do more split-tests for free until we bring the promised app improvement. This obligation is in the contract and we execute this promise anyway maintain the authority of one of the most respected CRO agencies.

  • What is the process to optimize churn?

    1. Data tracking health check. 2. Detect the most problematic churn step in the funnel and get quantitative and accurate data on the reason behind it. 3. Make an alternativeinterface and copywriting. 4. Code an A/B test and do rigid QA. 5. Calculate the results!

  • How to track churn decrease?

    We measure optimization results based on experiment results. If you're new to it, it's dividing the users between different versions of the same page to gain statistical significance of the effect on the churn. We do a conversion tracking health check before starting with optimization, to be confident that the data is correct and discuss the formula to calculate the churn.

  • What is churn?

    If it's your first project in app optimization then the first step is to learn not only the main metric definitions, but also their interconnections, ways, processes, tactics, strategies to optimize it and the basics of data engineering, so that you're able to grasp the conversion optimization process. Schedule a call with our leading conversion optimization specialists to save a few years learning answers on these questions.

What do our customers say about us?

Vladlena Chuvashova - Head of E-Sales & Digital at Ukraine International Airlines
The Conversion Rate Store team identified significant user friction in the ticket booking process on Flyuia.com and provided a UX solution that generated a 24% (!) ARPU uplift.
Uia logo
Vladlena Chuvashova
Head of E-Sales & Digital at Ukraine International Airlines
Yulia Shilova - Head of Marketing, Leboutique.com (Ukraine)
We achieved an 81% uplift in signups on our top-performing landing page and a 6% increase in ARPU with Conversion Rate Store.
Leboutique logo
Yulia Shilova
Head of Marketing, Leboutique.com (Ukraine)
Ariel Geifman - Head of Marketing, Syte (Israel)
We achieved 4X growth in leads with Conversion Rate Store"s team over a period of two months. They have excellent proficiency in data analysis and the creation of CRO recommendations. Highly recommend working with them.
Syte logo
Ariel Geifman
Head of Marketing, Syte (Israel)
Andrey Zdor - CEO, Bigl (Ukraine)
The team from the Conversion Rate Store produced the most profitable UX solution of all that have ever been tested on Bigl.ua
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Andrey Zdor
CEO, Bigl (Ukraine)
Ryan Newman - Marketing Director, Papaya Global (Israel)
The Conversionrate.store completely turned around our website conversion delivering an 88% increase in the total number of conversions. Their work is logical and smart, both identifying and improving existing funnels and creating new funnels for conversions delivered by excellent UX/UI. We are incredibly happy with their work and highly recommend working with them.
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Ryan Newman
Marketing Director, Papaya Global (Israel)
Trevor George - Founder, Maskclub (USA).
Conversionrate.store is very detail and logic focused. You want insight into your data? They will give it to you and without bias. They let the data speak and they know how to interpret it.
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Trevor George
Founder, Maskclub (USA)
Cyrus Roepers - Founder, Virginia Boys Kitchens (USA)
Working with the ConversionRate team is nothing short of extraordinary. In the first month alone, we saw a 28.55% improvement in our overall conversion rate and a 165.06% improvement in revenue. If that’s not the definition of miracle work, I don’t know what is.
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Cyrus Roepers
Founder, Virginia Boys Kitchens (USA)
Andrey Zdor - CEO, Bigl (Ukraine).
The team from the Conversion Rate Store produced the most profitable UX solution of all that have ever been tested on Bigl.ua
Logo Bigl
Andrey Zdor
CEO, Bigl (Ukraine)

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