Conversion rate optimization agency
microsoft combinator
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Increase marketplace LTV with conversion rate optimization

microsoftcombinator

Guaranteed growth results

The majority of conversion optimization agencies don't promise any guarantees on marketplace ltv improvement and simply bill a fixed monthly fee without any uplift responsibility.

We conduct research before we make an offer in order to forecast a specific percentage of uplift of ltv that we can achieve by an agreed deadline.

For instance, it could be 5% total ltv growth in four months.

In case of not delivering by the deadline, which happens in 4-7% of projects, we conduct more experiments FREE of charge until we achieve the promised ltv growth.

Sounds good? This forecast of guaranteed growth is based on our experience of running experiments on 28 million monthly users of our clients in marketplace and understanding of ltv average conversion rates.

How do we optimize marketplace ltv?

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Experience increasing marketplace ltv

We have conducted about 478 A/B tests for 47 marketplace projects and a lot of them needed LTV optimization. Let us send you the most similar marketplace case studies for similar industry.

There are three main elements to weigh up when you examine the experience of a CRO agency.

Ask them about the experience with:

  1. process
  2. marketplace
  3. same audience.

The majority of conversion rate optimization agencies claim to have conversion optimization process competence and propagate the same things about their skills in analytics and experimentation.

And the client should have some hard skills to comprehend the depth of this expertise on initial calls, which could be difficult.

What do you do if you can't do a technical assessment on data tracking and experimentation? The simple solution is to look at their expertise in a similar business model, as any marketplace has similar pain points and best practices.

Isn't it handy when your contractor has already carried out the same research on millions of users and gathered data on how to optimize LTV? On the flip side, different business models typically have completely unique technical and data tracking stacks that require distinct teams, methodologies and mindsets.

And if you choose a contractor not to micro-manage, you don t want the agency to be inexperienced or find them quickly hiring freelancers to cover gaps in their team, right? Last but not least is industry expertise, which is mostly about knowing your user requirements.

And that's the main goal of the research if the agency already has the business model experience.

So it's definitely a killer differentiator if the contractor has that, but it dramatically decreases the pool of contractors that have all three pillars (process, marketplace, and industry experience).

However, if the CRO agency has helped to grow 326 clients like we have, then they most likely have case studies in a similar market to yours.

And even if it's from a different business model it could be even more useful as it can bring new LTV optimization tactics that your competitors may be not utilize yet.

1. Advanced A/B testing statistics.
2. Executing a whole CRO process including experiment development
3. Track record of ad revenue optimization for well-optimized funnels

What is a average marketplace ltv?

The first step of marketplace CRO process is to identify the biggest bottleneck in the funnel. Even if you've done advanced funnel analytics, cohorts, and quantitative user journey research, how do you know that your current LTV is good or bad? Evidently the critical element is to obtain correct and up-to-date data on marketplace LTV benchmarks in your niche. Request marketplace LTV average rates and a consultation on strategies to optimize.

 

Frequently asked questions

  • How will you increase our marketplace LTV?

    After growing a number of marketplace customers, we understood that there is no “one-size fits all” list of top-performing techniques to improve LTV. The core value is in the depth of data analytics and UX research that results in representative conclusions on the top-priority leak. The most effective best practices for LTV optimization are typically already used by competitors and no longer result in significant additional growth. And the role of a conversion optimization company is to be on the cutting edge of tactics, utilizing expertise from other markets that are not yet used by competitors.

  • What is the pricing of LTV conversion optimization services?

    Pricing depends on the amount of of monthly users, funnels and number of conversions to estimate the number of a/b tests, the needed uplift and the complexity of achieving that.

  • What happens if the promised LTV growth is not delivered?

    We do more A/B tests for free until we achieve the promised LTV uplift. This obligation is included in the contract and we do this anyway maintain the reputation of one of the most respected conversion rate optimization agencies.

  • What are the steps to optimize marketplace LTV?

    1. Data tracking setup audit. 2. Investigate the most problematic LTV step in the funnel and get quantitative and accurate data on the reason behind it. 3. Create a new version of the UI and copy. 4. Code an experiment and conduct detailed quality assurance. 5. Report the results!

  • How to calculate LTV improvement?

    We estimate optimization results based on A/B test results. If you're new to it, it's splitting the traffic between different variants of the same page to gain statistically valid data on the impact on the LTV. We do a conversion tracking health check before starting with experimentation, to be confident that the data is correct and agree on the methodology to calculate the LTV.

  • What is ltv?

    If you are new in marketplace then you should learn not only the most important metrics such as LTV and their definitions, but also their interconnectedness, ways, processes, tactics, strategies to increase it and the basics of data engineering, so that you can estimate the results. Schedule a consultation with our leading optimization consultants to get detailed answers to your specific questions.

What do our customers say about us?

Ihor Hromada
Auto.ria.com (Ukraine)
We saw a 13.5% uplift in conversion rate of Auto.ria.com as a result of working with Conversion Rate Store. The first of their hypotheses was already a success. We were pleasantly surprised by the professional approach and a high level of expertise of their team.
Auto RIA logo
Ihor Hromada
Auto.ria.com (Ukraine)
Vladlena Chuvashova - Head of E-Sales & Digital at Ukraine International Airlines
The Conversion Rate Store team identified significant user friction in the ticket booking process on Flyuia.com and provided a UX solution that generated a 24% (!) ARPU uplift.
Uia logo
Vladlena Chuvashova
Head of E-Sales & Digital at Ukraine International Airlines
Jayden V - Hunter Galloway (Australia)
Conversion Rate Store have been instrumental to our online growth, we have seen a 26% increase in visitor to lead conversions. Their pragmatic approach has completely removed the guesswork from conversion rates, and just delivered results. If you are looking to dramatically improve your conversions online, speak with Conversion Rate Store.
Hunter Galloway logo
Jayden V
Hunter Galloway (Australia)
Cyrus Roepers - Founder, Virginia Boys Kitchens (USA)
Working with the ConversionRate team is nothing short of extraordinary. In the first month alone, we saw a 28.55% improvement in our overall conversion rate and a 165.06% improvement in revenue. If that’s not the definition of miracle work, I don’t know what is.
Virginia Boys Kitchens logo
Cyrus Roepers
Founder, Virginia Boys Kitchens (USA)
Nicholas A. Michalak - Founder, Somnifix (USA).
Very impressed by the speed and efficiency of the team’s work. All the proposed changes and updates are always backed by data, not by assumptions. Since we’ve started working together in August 2019, the UX of our website has vastly improved and our monthly revenue has increased by 200% (tripled).
Logo Somnifix
Nicholas A. Michalak
Founder, Somnifix (USA)
Ariel Geifman - Head of Marketing, Syte (Israel).
We achieved 4X growth in leads with Conversion Rate Store"s team over a period of two months. They have excellent proficiency in data analysis and the creation of CRO recommendations. Highly recommend working with them.
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Ariel Geifman
Head of Marketing, Syte (Israel)
Jess Dang - Founder, Cook Smarts (USA).
Conversion Rate Store increased my free trial to paid customers conversion rate by 86% (!!!). Very happy with the result of the CRO project and highly recommend working with them.
Logo Cook Smarts
Jess Dang
Founder, Cook Smarts (USA)
Yulia Shilova - Head of Marketing, Leboutique.com (Ukraine).
We achieved an 81% uplift in signups on our top-performing landing page and a 6% increase in ARPU with Conversion Rate Store.
Logo Leboutique
Yulia Shilova
Head of Marketing, Leboutique.com (Ukraine)

What other marketplace KPIs do you need to optimize?

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