Conversion rate optimization agency
microsoft combinator
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Freemium product conversion optimization

microsoftcombinator

Forecast on guaranteed product conversion growth

The majority of CRO companies don't give any guarantees on freemium product conversion uplift and just bill a fixed monthly fee without any growth KPIs.

We estimate potential growth opportunities before we make an offer so that we can forecast a specific percentage of increase of product conversion that we can achieve by an agreed time milestone.

As an example, it could be 12% total product conversion improvement in two months.

In case of not delivering by the deadline, which happens in 4-7% of instances, we perform more experiments FREE of charge until we achieve the forecasted product conversion growth.

Sounds good? This promise of guaranteed growth is based on our experience of conversion optimization on 26 million monthly users of our clients in freemium and understanding of product conversion benchmarks.

How do we optimize freemium product conversion?

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Track record in optimizing freemium product conversion

We have delivered approximately 478 A/B tests for 46 freemium projects and in most cases we worked on product conversion optimization. Request the most similar freemium case studies for the same industry.

There are three critical factors to consider when you assess the track record of a CRO agency.

Ask them about the expertise in:

  1. process
  2. freemium
  3. same audience.

The majority of CRO agencies assert to have CRO process competence and preach the same story of their mastery in research and experiments.

And you should have some hard skills to judge the level of this expertise during the pre-sale stage, which could be hard to do.

How do you choose if you can't do a technical assessment on data engineering and statistics? The simple solution is to ask for their experience in a similar business model, as any freemium has similar challenges and best practices.

Isn't it great when a conversion optimization firm has already carried out the same analytics on millions of users and obtained insights on how to improve product conversion? However, different business models typically have completely unique technical and data tracking stacks that need distinct skills, methodologies and values.

And if you hire a contractor expecting a turnkey solution, you don t want the agency to be winging it or find them quickly hiring new team members to cover gaps in their team, right? Last but not least is market expertise, which is all about knowing particular user requirements.

And that's the main focus of the research if the agency already boasts the business model experience.

So it's clearly a clear competitive advantage if the contractor has that, but it dramatically narrows the pool of contractors with all three pillars (process, freemium, and industry experience).

However, if the CRO agency has optimized 324 clients like we have, then they most likely have success stories in a similar industry to you.

And even if it's from a different business model it could be even more valuable as it can uncover new product conversion optimization tactics that your competition may be not use right now.

1. Executing a whole CRO process including experiment development
2. 24-31% win rate with at least 1-5% total revenue growth, achieved based on a unique methodology combining quantitative and qualitative research.
3. Privileged to run A/B tests on 174 m. monthly active users.

What is a average freemium product conversion?

The first task of freemium conversion optimization process is to detect the most critical drop-off in the funnel. Even if you've done advanced funnel analytics, cohorts, and quantitative user journey research, how do you know that your current product conversion is good or bad? Obviously the critical factor is to find correct and up-to-date numbers on freemium product conversion benchmarks in your market. Request freemium product conversion benchmarks and a consultation on strategies to optimize.

 

Frequently asked questions

  • What are the best techniques to improve product conversion?

    After working with a number of freemium businesses, we understood that there is no universal list of top-performing processes to improve product conversion. The ”secret sauce” is in the depth of quantitative and qualitative research that results in strong data on the top-priority bottleneck. The most effective best practices for product conversion optimization most likely already implemented by competitors and no longer bring significant additional results. And the expertise of a conversion rate optimization company is to be on the cutting edge of mechanics, leveraging processes from other industries that are not currently implemented by the competition.

  • What is the pricing of product conversion CRO services?

    The price depends on the volume of monthly users, user flows and conversion rates to calculate the number of experiments, the required growth and the difficulty of delivering that.

  • What happens if the forecasted product conversion uplift is not achieved?

    We do more experiments free of charge until we deliver the promised product conversion results. This term is in the contract and we execute this promise anyway maintain the name of one of the most respected CRO agencies.

  • What is the process to increase freemium product conversion?

    1. Data infrastructure health check. 2. Find the most serious product conversion leak and get accurate and quantitative data on the reason behind it. 3. Make an alternativeUI and copy. 4. Develop an A/B test and perform detailed QA. 5. Create a statistical analysis of the results!

  • How to calculate product conversion uplift?

    We calculate the impact on product conversion based on experiment data sets. If you haven't heard of A/B testing, it's dividing the traffic between different variations of the same UX element to collect statistical significance of the effect on the product conversion. We do a conversion tracking health check before starting with conversion optimization, to be confident that the data is correct and agree on ways to calculate the product conversion.

  • What is product conversion?

    If you are new in freemium then the first step is to learn not only the most important KPIs such as product conversion and their formulas, but also their interdependence, ways, processes, tactics, strategies to optimize it and the main principles of data tracking, so that you can understand the conversion optimization process. Schedule a consultation with our leading CRO experts to get a basic understanding of how to track results in product conversion optimization.

What do our customers say about us?

Ryan Newman - Marketing Director, Papaya Global (Israel)
The Conversionrate.store completely turned around our website conversion delivering an 88% increase in the total number of conversions. Their work is logical and smart, both identifying and improving existing funnels and creating new funnels for conversions delivered by excellent UX/UI. We are incredibly happy with their work and highly recommend working with them.
Papaya Global logo
Ryan Newman
Marketing Director, Papaya Global (Israel)
Vladlena Chuvashova - Head of E-Sales & Digital at Ukraine International Airlines
The Conversion Rate Store team identified significant user friction in the ticket booking process on Flyuia.com and provided a UX solution that generated a 24% (!) ARPU uplift.
Uia logo
Vladlena Chuvashova
Head of E-Sales & Digital at Ukraine International Airlines
Jayden V - Hunter Galloway (Australia)
Conversion Rate Store have been instrumental to our online growth, we have seen a 26% increase in visitor to lead conversions. Their pragmatic approach has completely removed the guesswork from conversion rates, and just delivered results. If you are looking to dramatically improve your conversions online, speak with Conversion Rate Store.
Hunter Galloway logo
Jayden V
Hunter Galloway (Australia)
Jess Dang - Founder, Cook Smarts (USA)
Conversion Rate Store increased my free trial to paid customers conversion rate by 86% (!!!). Very happy with the result of the CRO project and highly recommend working with them.
Cook Smarts logo
Jess Dang
Founder, Cook Smarts (USA)
Alina Volchek - CMO, Depositphotos.com (USA).
Conversionrate store’s expertise and experience helped us improve the signup phase with more accurate communication and customization of the experience, resulting in 8.3% growth in new user revenue across all countries. We also saw an 18% uplift in conversion rate of new users as a result of rather bold and controversial solution of moving the block with recommended images to a more visible real estate on the main landing pages of organic traffic.
Logo Depositphotos
Alina Volchek
CMO,
Depositphotos.com (USA)
Ihor Hromada - Auto.ria.com (Ukraine).
We saw a 13.5% uplift in conversion rate of Auto.ria.com as a result of working with Conversion Rate Store. The first of their hypotheses was already a success. We were pleasantly surprised by the professional approach and a high level of expertise of their team.
Logo Auto RIA
Ihor Hromada
Auto.ria.com (Ukraine)
Vladlena Chuvashova - Head of E-Sales & Digital at Ukraine International Airlines.
The Conversion Rate Store team identified significant user friction in the ticket booking process on Flyuia.com and provided a UX solution that generated a 24% (!) ARPU uplift.
Logo UIA
Vladlena Chuvashova
Head of E-Sales & Digital at Ukraine International Airlines
Alexander Boyev - Head of Marketplaces, EVO Group (Ukraine)
Conversionrate.store boosted Prom.ua’s desktop revenue by 6%. The project was on performance-based basis and turned a positive ROI within a month.
Logo Prom ua
Alexander Boyev
Head of Marketplaces, EVO Group (Ukraine)

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