Conversion rate optimization agency
microsoft combinator
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E-commerce take rate optimization

microsoftcombinator

Guaranteed growth results

The majority of conversion rate optimization companies don't promise any guarantees on E-commerce take rate uplift and simply invoice a fixed monthly rate without any uplift obligations.

We estimate potential growth opportunities before we accept a project so that we can forecast a specific percentage of uplift of take rate that we guarantee by an agreed deadline.

As an example, it could be 8% total take rate growth in two months.

In case of not delivering on time, which happens in 4-7% of cases, we perform more A/B tests FREE of charge until we provide the promised take rate growth.

Sounds good? This promise of guaranteed growth is based on our experience of running experiments on 28 million monthly users of our clients in E-commerce and understanding of take rate benchmarks.

How do we optimize E-commerce take rate?

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Experience growing E-commerce take rate

We have delivered about 471 experiments for 46 e-commerce projects and a lot of them needed take rate optimization. Let us send you the most relevant e-commerce case studies for similar market.

There are three important characteristics to check when you evaluate the track record of a conversion rate optimization firm.

Ask them about the experience with:

  1. process
  2. e-commerce
  3. same audience.

Most conversion rate optimization agencies claim to have conversion rate optimization process expertise and preach the same things about their skills in analytics and experimentation.

And you should have at least enough hands-on experience to assess the level of these skills during the pre-sale stage, which could be difficult.

How do you choose if you can't do a technical interview on analytics skills and A/B testing? In this case you can ask for their expertise in the same business model, as any e-commerce has similar challenges and analytics frameworks.

Isn't it useful when your contractor has already conducted the same research on millions of users and gained insights on how to optimize take rate? However, each business model has completely unique technical and data tracking stacks that need different teams, methodologies and mindsets.

And if you choose an agency expecting a turnkey solution, you don t expect the agency to have an entirely trial and error approach or find them quickly hiring freelancers to fill in skill shortages, right? Not least of all is industry expertise, which is all about knowing unique customer demands.

And that's the key goal of the research if the agency already shows the business model expertise.

So it's obviously a clear advantage if the contractor has that, but it dramatically narrows the pool of agencies that have all three pillars (process, e-commerce, and industry expertise).

However, if the conversion optimization firm has helped to grow 322 clients as we have, then they most likely have case studies in the same market as you.

And even if it's from a different business model it could be even more helpful as it can uncover fresh take rate growth hacks that your competition may be not utilize yet.

1. Expertise of CPM CRO for the most complicated cases
2. Executing a whole CRO process including experiment development
3. Privileged to run A/B tests on 181 m. monthly active users.

What is a good E-commerce take rate?

The initial step of e-commerce CRO process is to identify the biggest bottleneck in the funnel. Even if you've done advanced funnel analytics, cohorts, and quantitative user journey research, how do you know that your current take rate is underperforming? Clearly the key factor is to get valid and most recent numbers on e-commerce take rate benchmarks in your market. Request e-commerce take rate average rates and a consultation on strategies to optimize.

 

Frequently asked questions

  • How to create an effective take rate optimization strategy?

    With the experience of optimizing a number of e-commerce customers, we understood that there is no universal list of top-performing tactics to improve take rate. The ”secret sauce” is in the level of execution of quantitative analytics and UX research that results in representative conclusions on the most problematic leak. The most effective best practices for take rate optimization most likely already used by competitors and already don't drive significant additional uplift. And the expertise of a conversion optimization firm is invent new mechanics, utilizing processes from other markets that are not yet well-known by competitors.

  • What is the pricing of take rate CRO services?

    Pricing depends on the amount of of users per month, user flows and number of conversions to estimate the amount of experiments, the needed growth and the difficulty of delivering that.

  • What happens if the forecasted take rate growth is not delivered?

    We do more A/B tests for free until we bring the promised take rate growth. This obligation is in the contract and we do this anyway maintain the name of one of the most trusted CRO agencies.

  • What is the process to optimize e-commerce take rate?

    1. Data infrastructure health check. 2. Detect the most critical take rate bottleneck and get accurate and quantitative data on the reason behind it. 3. Create an alternativedesign and copywriting. 4. Code an A/B test and conduct detailed QA. 5. Report the results!

  • How to track take rate growth?

    We track growth based on experiment data. If you haven't heard of A/B testing, it's splitting the users between different variants of the same page to collect statistical significance of the effect on the take rate. We do a conversion tracking audit before starting with optimization, to be confident that the data is correct and agree on the formula to calculate the take rate.

  • What is take rate?

    If you're in your first job in in e-commerce then you should learn not only the key metrics such as take rate and their definitions, but also their interconnectedness, ways, processes, tactics, strategies to grow it and the foundations of product analytics, so that you're able to estimate the results. Book a strategy session with our most experienced optimization managers to save a few years learning answers on these questions.

What do our customers say about us?

Vladlena Chuvashova - Head of E-Sales & Digital at Ukraine International Airlines
The Conversion Rate Store team identified significant user friction in the ticket booking process on Flyuia.com and provided a UX solution that generated a 24% (!) ARPU uplift.
Uia logo
Vladlena Chuvashova
Head of E-Sales & Digital at Ukraine International Airlines
Yulia Shilova - Head of Marketing, Leboutique.com (Ukraine)
We achieved an 81% uplift in signups on our top-performing landing page and a 6% increase in ARPU with Conversion Rate Store.
Leboutique logo
Yulia Shilova
Head of Marketing, Leboutique.com (Ukraine)
Markus - CEO, Moonmagic (USA)
Conversion Rate Store helped us to increase our ARPU by 24% (!) over the past 5 months. I highly recommend working with them, they are very data-driven and all of their recommendations have proven to be extremely helpful in scaling our business.
Moonmagic logo
Markus
CEO,
Moonmagic (USA)
Andrey Zdor - CEO, Bigl (Ukraine)
The team from the Conversion Rate Store produced the most profitable UX solution of all that have ever been tested on Bigl.ua
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Andrey Zdor
CEO, Bigl (Ukraine)
Ryan Newman - Marketing Director, Papaya Global (Israel)
The Conversionrate.store completely turned around our website conversion delivering an 88% increase in the total number of conversions. Their work is logical and smart, both identifying and improving existing funnels and creating new funnels for conversions delivered by excellent UX/UI. We are incredibly happy with their work and highly recommend working with them.
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Ryan Newman
Marketing Director, Papaya Global (Israel)
Trevor George - Founder, Maskclub (USA).
Conversionrate.store is very detail and logic focused. You want insight into your data? They will give it to you and without bias. They let the data speak and they know how to interpret it.
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Trevor George
Founder, Maskclub (USA)
Ihor Hromada - Auto.ria.com (Ukraine).
We saw a 13.5% uplift in conversion rate of Auto.ria.com as a result of working with Conversion Rate Store. The first of their hypotheses was already a success. We were pleasantly surprised by the professional approach and a high level of expertise of their team.
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Ihor Hromada
Auto.ria.com (Ukraine)
Yulia Shilova - Head of Marketing, Leboutique.com (Ukraine).
We achieved an 81% uplift in signups on our top-performing landing page and a 6% increase in ARPU with Conversion Rate Store.
Logo Leboutique
Yulia Shilova
Head of Marketing, Leboutique.com (Ukraine)

What other E-commerce metrics do you need to optimize?

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